Customer Service
If you haven't been able to find the product you require or have technical difficulties ordering from our site, please email us at customer.services@hot-uk.co.uk to contact our Customer Service Department, or call them on:

T: +44 (0) 114 290 1455
F: +44 (0) 114 242 0406

If you have a query our Frequently Asked Questions may be able to help.

The website customer service teams are usually available from 9am to 5pm, Monday to Friday. They will reply to your enquiry as soon as possible, during busy periods this may take up to 24 hours.